Unpacking the use cases and cyber pressure points of Closed Community CIAM

Traditional Customer Identity and Access Management (CIAM) solutions are focused on public-facing applications where anyone can sign up and sign in. We call these scenarios "Retail CIAM" – a good example of this type of CIAM is pharmacies selling goods to everyday consumers. However, a growing trend, especially in regulated industries, involves enterprises providing services to organisations that require formal onboarding or approval processes, represented by multiple users with varying roles and access needs. These "Closed Community CIAM" scenarios - such as pharmacies selling to hospitals with accounts for doctors, nurses, and ward staff - present distinct cyber pressure points that require a new set of cyber considerations.

This presentation will explore:

By the end of this session you’ll understand whether your organisation has a Closed Community CIAM issue, and, if so, you’ll be armed with the right questions and strategies to take back to your business to ensure they strike the right balance between security and user experience.